Purchases made from the online store of www.equisential.in or order placed via social media channel and over the call cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone. Any Dispute will be cleared as per the sole discretion of the management.
All the refunds will take 7 – 8 working days to process towards customer source of payment.
- All product and shipping related concerns will be entertained within 24 hours of delivery only.
- Pictures of concerned is must.
- All email should be marked to firstname.lastname@example.org